To get started with installation and setup, download the Flair app and create your Flair account. The app is available on the Apple App Store and Google Play Store, plus a web app that can be accessed from a browser.
Run the Setup
The Flair app will guide you through step-by-step instructions to connect your devices and complete setup. We recommend keeping your Flair devices near you during setup so they can easily be discovered.
Self Help
Flair has an extensive knowledge base of information. You can access installation guides, user guides and common troubleshooting on our support website.
Contacting Flair
Still experiencing issues? We're here to help. Visit our website for Live Chat (9am-8pm ET Mon-Fri & 9am-12pm ET Sat) or to send a message to our team and we'll get back to you as soon as possible.
Flair Puck Tech Specs
Color
Pearl White
Connectivity
• Wi-Fi • 915 MHz Radio for device to device communication • Infrared (IR) with extensive database of commands and codes for all major AC brands
Power
• Wireless: 2 x AAA Batteries (1+ Year Battery Life) • Wired: Micro-USB (adapter and cable included)
Sensors
Temperature, Humidity, Pressure, Ambient Light
Interaction
• Rotation and Click • E-ink Display • Supports temperature display in Fahrenheit and Celsius
Mounting/Positioning Options
• Adhesives (command strip) to wall • Screws on to wall • Built in stand to prop up on a surface
Software
Software updates over the air (SPOTA)
What's in the Box
• 1 x Puck • For Power: 1 x USB-A Cable, 1 x Power Adapter (Type A US/CA/MX), 2 x AAA Batteries • For Mounting: 2 x Screws, 1 x Mounting Adhesive
Notes
The Flair Bridge (sold separately) is required for new Flair homes using Smart Vents. The Flair Bridge is recommended for mini split/ductless heat pumps and required for the Puck to be wireless.
Customer Support
Flair has a dedicated support team to assist, available 9am-5pm ET (Monday to Friday) - please visit Flair's website.
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